Shipping, Returns & Replacement Policy

Order Processing & Delivery Time

  • Order Cut-Off Time: Orders placed before 2:00 PM PST (Pacific Standard Time) are processed the same day. Orders placed after the cut-off time will be processed the next working day.
  • Handling Time: 0–5 business days (Monday to Saturday).
  • Transit Time: 0–15 business days, depending on the destination and courier performance.
  • Total Estimated Delivery Time: 3–5 business days, including handling and transit. Delivery timelines may vary due to public holidays, weather conditions, or safety concerns.

Nationwide Delivery Details (Pakistan)

  • Delivery Time: Typically 3–5 working days after the order is confirmed.
  • Shipping Days: Monday to Saturday.
  • Shipping Charges: Free Nationwide Shipping—no minimum order value required.
  • Courier Partners:
    • M&P
    • Call Courier
    • FedEx

Order Tracking

Once your order is dispatched, you will receive a confirmation SMS with the tracking number and courier details. Orders can be tracked on the courier’s website after 24 hours of dispatch. Riders may contact you at the time of delivery—please ensure your provided contact number is active and reachable.

Delivery

We offer free nationwide shipping across Pakistan via our Google for WooCommerce service. Orders are typically delivered within 3–5 business days. Our goal is to get your order to you as quickly and safely as possible.

Order Accuracy

We strive to ensure that every order is shipped accurately. In the rare event that you receive an incorrect item, please contact our Customer Support team at +92 3258557905. We will promptly arrange to send the correct item at no additional cost and collect the incorrect item from you.

Returns

All returned items must be unused, intact, and in their original packaging. This ensures quick processing and a smooth exchange experience. Read our Return Policy